Reference

How k1111 Handles Your Personal Information

Your account details, payment records, and device activity are handled with care on k1111. Access and use of this platform depends on your local law and eligible regions — read this policy to understand exactly what we collect, why we collect it, and how…

Account Data ProtectionbKash, Nagad & Rocket Transaction PrivacyYour Right to Access & DeleteCookie Controls Available

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete your personal data, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email, or through our help centre — responses are handled in the order received during support hours.

Live Chat Open your account dashboard and tap the chat icon. Our team picks up privacy queries during support hours and can pull up your data record directly.

Email Support Send your request to our support address with your registered account details. We confirm receipt and aim to respond within the timeframe required by applicable law.

Help Centre The help centre has a dedicated privacy request form. Fill in your account ID and the specific action you need — access, correction, or deletion — and we route it to the right team.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Security and transparency are built into how k1111 manages account data. From the moment you make a bKash deposit to the point your withdrawal clears through Rocket or Nagad, every transaction record is encrypted and stored on secured servers. Here is how we handle the four areas that matter most to your account.

Encryption and Storage

All account data — including payment records from bKash, Nagad, and Rocket — is encrypted in transit and at rest. We use SSL across every account page and transaction endpoint.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to improve the lobby. You can review and adjust cookie preferences from the settings menu inside your account.

Data Retention

Active account data is kept for as long as your account is open. After closure, we follow a defined retention schedule and delete or anonymise records once legal hold periods expire.

Access and Correction Requests

You can request a copy of your personal data or ask us to correct inaccurate details at any time. Submit through live chat or the help centre form and we handle it directly.

What This Privacy Policy Covers

k1111 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on k1111, we collect the information needed to run your account — your registration details, the device you use to access the lobby, and records of deposits and withdrawals made through bKash, Nagad, or Rocket. We use this data to process

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your transactions, verify your identity, and keep your account secure. We do not sell your personal information to third parties. Payment data tied to your bKash or Nagad wallet is used only to complete the transaction you initiated and to maintain an accurate account history. We
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retain your data for as long as your account is active and for the period required under applicable law in your region. If you close your account, we will delete or anonymise your personal data in line with our retention schedule, except where legal obligations require
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us to keep certain records. Availability of this platform and the rights described here depend on your local law and the eligible regions we serve. If local regulations in your area restrict access, those rules take precedence.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data on k1111

These are the questions we hear most often about how personal data works on k1111. If your question is not here, reach us through live chat or the help centre.

We collect your registration details, device information, and a record of transactions made through bKash, Nagad, or Rocket. We collect only what is needed to run your account and process payments.

We do not sell your data. We share it only with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with service providers bound by confidentiality agreements.

Submit a data access request through live chat in your account dashboard or via the help centre form. Include your registered account details and we will respond within the legally required timeframe.

Yes. Submit a deletion request through the help centre or live chat. We will remove or anonymise your data after your account closes, except where applicable law requires us to retain certain records.

Payment records from bKash, Nagad, and Rocket transactions are kept for as long as your account is active and for any additional period required by law in your eligible region after closure.

We use session cookies for login continuity and analytics cookies to improve the lobby experience. You can review and update your cookie preferences in the settings section of your account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions InfoK1111 Glossary

How k1111 Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Protect and Manage Your Data

Encryption and Storage

Cookie Controls

Data Retention

Access and Correction Requests

Common Questions About Your Data on k1111

01 What personal data does k1111 collect when I open an account?

02 Does k1111 share my data with third parties?

03 How can I request a copy of my personal data?

04 Can I ask k1111 to delete my account data?

05 How long does k1111 keep my payment records?

06 What cookies does k1111 use and how do I control them?

Privacy Policy

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